Automate Replies and Save Hours Every Week

The automation system eliminates the need for manual responses to menu inquiries and order status questions. The system operates automatically to confirm orders and send pickup times and opening hours so you can maintain your focus on serving coffee and pastries instead of monitoring your phone.

Accept Chat-Based Orders with Ease and Speed

Your customers can browse your WhatsApp menu to place orders instantly. Waliner.io converts ordinary conversations into confirmed orders which minimizes phone calls and front-desk stress. The system operates at high speed while providing personalized service with reliable results which suits the needs of busy mornings and weekend rushes and pre-ordering bakeries in Irish towns.

Display Menus on WhatsApp with Real-Time Updates

Irish cafés and bakeries can now showcase full menus directly through WhatsApp. Customers can view real-time menu options through a single tap on their screen. Customers can access clean updated menu information through chat without needing downloads or websites which improves order clarity and reduces confusion.

Enable a smart order chat system through WhatsApp. Powered by our WhatsApp chat widget and fits branding needs for beauty and cosmetic brands.

Smart Menu Tools for WhatsApp

Waliner.io enables Irish cafes and bakeries to transform WhatsApp into a complete menu management and ordering platform. Customers can scan a code to view current offerings and place orders through the platform without needing to make phone calls or visit your website. You maintain real-time control of your menu to showcase fresh daily options and instantly remove unavailable products. The platform operates primarily on mobile devices while providing quick performance for small business operations. The system reduces phone calls for your team while delivering fast service to your customers as they expect. Waliner provides scalable solutions for businesses operating from Cork corner bakeries to Dublin trendy cafes.

Menus, Orders, and Customer Engagement—All Inside One Simple WhatsApp Chat

Waliner’s WhatsApp menu and order solution enables Irish cafés and bakeries to use modern tools for customer interactions. Your customers can view attractive menus and place immediate orders while the platform handles automated conversations through their familiar WhatsApp interface. The system operates in real-time with no need for apps or coding while remaining easy to use. Just great coffee, fresh bread, and smart chat.

Step-by-Step Guide to Set Up WhatsApp Menus and Chat Orders

Step-by-Step Guide: Start Accepting Orders in Five Steps

Customize Auto-Replies and Order Confirmations

Waliner allows you to build automated messages for frequent tasks: sending the daily menu, confirming an order, or updating pickup times. Set conditions for replies based on keywords like “order,” “menu,” or “ready,” so your WhatsApp becomes a smart assistant that chats for you.

Connect to Waliner’s Menu Automation Dashboard

Log into Waliner.io and upload your café or bakery menu. You can organize items into categories—breakfasts, pastries, drinks, specials—and add prices and descriptions. Changes sync instantly to your WhatsApp chat, so customers always see what’s available, with zero extra work.

Create Your WhatsApp Business Profile

Set up a WhatsApp Business account to unlock business features like catalogs, auto-replies, and a professional presence. Add your café’s logo, opening hours, and location details. This builds customer trust and provides a verified identity, helping you appear more reliable to first-time users.

Track Performance and Make Improvements

Use built-in analytics on Waliner to monitor how many messages turn into orders, how long it takes to respond, and what items are most viewed. These insights help you refine your menu, improve automation, and boost your customer satisfaction with data-backed decisions.

Share Your WhatsApp Ordering Link Across Channels

Promote your WhatsApp number or QR code at the register, on takeaway boxes, your website, or social media. The easier it is to find, the more customers will use it. A simple “Text us to order” message brings in more orders without increasing your workload.

How We Benefit the Customer

Personalized Chat Ordering for Daily Café Visits

Irish customers love convenience—and WhatsApp is already on their phones. Waliner turns ordering into a smooth conversation. Whether someone wants their usual flat white or today’s fresh blueberry muffin, it’s just a message away. No apps to download. No websites to navigate. Just a chat that feels personal, fast, and friendly—exactly what café-goers enjoy. Your regulars stay loyal, and first-timers become repeat visitors thanks to a familiar, accessible platform.

Faster Service with Instant Order Confirmations

In busy city cafés or local bakeries, speed matters. With WhatsApp confirmations sent instantly, customers know their orders are received and being prepared. No more calling to double-check. No standing in long queues. They can grab and go, or wait comfortably until their message says “Ready for pickup.” It’s efficient, professional, and ideal for peak morning rushes or lunchtime sprints.

Always Updated Menus That Match What’s Fresh

Running out of almond croissants? Have a new sandwich special today? Update your WhatsApp menu instantly through Waliner. Customers see what’s fresh and available now—reducing disappointment and eliminating confusion. Real-time syncing helps you manage demand better and turn WhatsApp into a true digital storefront for your café or bakery.

Support for Pre-Orders, Custom Cakes, and Events

Beyond everyday items, many Irish bakeries get requests for custom cakes, catering orders, or brunch boxes. With Waliner’s WhatsApp solution, you can take inquiries, accept deposits, and finalize details—all in one continuous chat. This means better customer service, easier follow-up, and fewer errors. You stay organized. Customers feel cared for.